TERMS AND CONDITIONS
What happens after i have secured my treatment?
Once you have scheduled a treatment with your independent masseuse renting our space, you are expected to arrive timeously on the day and at the scheduled time slot. Should this not be the case, we will be within our right to alter your treatment duration accordingly to ensure we do not inconvenience our day's schedule. Should you not arrive at all and without any form of cancellation, you will be required to settle 100% of the outstanding bill before any further scheduling will be made available to you.
WHAT IF I ARRIVE AND I DECIDE TO CANCEL THE APPOINTMENT?
Our facility works on a first come, first serve basis and runs on appointment. We are a small facility and our rooms provide us an income. Should you reserve a treatment room and have a change of heart upon arrival for whatever reason you will be billed 100% of the treatment rate due as a cancellation fee during our busy periods where we are unable to fill the slot on short notice. During our off peak times you will be charged 50% cancellation fee.
What happens if i do not like my MASSEUSE once i arrive?
Our images are never photo shopped however, please bare in mind that due to the nature of the industry and the fact that the ladies want to protect their identities (rightfully so) they do tend to wear wigs, remove recognizable markings and change their look every so often. We do our utmost to ensure our content is always relevant and up to date. The best would be to stay active on our Whatsapp status where we post our most recent images on a daily. Should you wish to book an alternate lady on your arrival that will be accommodated with a R200 cancellation added for the initial lady booked.
What happens if i don't arrive at all and don't offer any form of notification?
This is viewed as an insult to our facility and profession and we simply will not tolerate such disrespect. If you cannot offer us the same respect we offer you then we will be within our right to deny you return visits. Should this be an oversight due to an emergency we will gladly continue offering you our services however, the applicable fee of the relevant service scheduled will be due and payable to compensate for the loss of income.
WHAT IS THE DIFFERENT PENALTIES DUE FOR CANCELLATIONS?
We accept cancellations 1-2 hours in advance without any cancellation fees due. Should you cancel between 30-60min prior to your treatment then a R200 cancellation fee will apply. Should you cancel on the last minute 100% of the treatment fee will be added to your information on our system and will be due upon your next visit or you may choose to either make an EFT or credit card payment to us prior to any future visits or settle on site upon your next visit.
What do i do with my valuables upon my visit?
We offer a very safe environment and you may leave them in your vehicle provided you are parked on OUR property or your welcome to ask our receptionist to keep your valuables in our safe until you exit and upon payment. NO firearms are allowed to enter our facility. We assume no responsibility for loss/damage to personal items, please leave them at home or locked in your vehicle.
Am i allowed to negotiate the services offered with my MASSEUSE?
The ladies utilizing our facility are independent workers and determine their own rates. This is discussed between you and your chosen masseuse however, we have no hidden agendas as to what we wish to have transpire on our grounds. We do not wish to have escort services accommodated on our grounds and this is non negotiable. We will be within our right to ban any client and masseuse from our premises should we become aware that any solicitation has taken place on our premises.
am i allowed to tip my MASSEUSE?
If you have enjoyed your experience you are more than welcome to offer a monitory gesture. We have provided gratuity boxes in our treatment rooms and you are welcome to drop it in the relevant box before exiting the facility.
Where may i touch my MASSEUSE during a mutually beneficial massage?
Each lady is different and has her own boundaries. This is not decided by the facility but will be disclosed to you by the lady of your choice prior to commencement of your time together. Note that these are their individual boundaries and should be respected always to ensure an enjoyable and memorable time for both.
IS DRUGS and weapons ALLOWED ON YOUR PREMISES?
No form of narcotics are allowed on our premises at any given point. We will reserve our right not to proceed with treatment should we feel a client appears overly under the influence of any form of substance once arrived at our facility and the relevant cancellation fee will still be due. We offer a service of safety and enjoyment and feel it be in everyone's best interest that all parties be of sober mind. No one feels comfortable around a weapon and ask that you do not bring yours onto our environment. Please feel free to lock any weapon in the boot of your vehicle where it will be safe if you park on our property.
What age groups do you cater for?
We offer an adult service and therefore will not offer our services to clients younger than 21 years. Should a client arrive and appear to look younger than our accommodated age then we will be within our right to request an ID to confirm age.
Must i shower upon arrival?
We want all parties to enjoy the experience without any unpleasant odours roaming the air. We therefore ask that you either come freshly showered or request and opt to make use of ours should one be available to you. You are also welcome to request that your masseuse do the same prior to your treatment time commencing.
can the facility refuse me their service?
We pride ourselves on offering a respectful and private environment for all to enjoy. We equally pride ourselves on treating our clients with the utmost respect and pleasant booking experience. We expect the very same treatment from you. We will therefore reserve the right to refuse you services for a number of factors such as, repeated bad punctuality and disregard for our time, verbal abuse and poor telephone etiquette, aggressive and arrogant behavior, a complete disregard for our policies and procedures, repeated cancellations, romantic relationships with our staff or propositioning any of our staff members. These factors will not be tolerated in any capacity. What happens between yourself and independent workers though are none of our concern.
what happens if i have purchased a package deal and cannot UTILIZE it?
Since closing Mi-amore' Sensual Boutique on 26 August 2022 with 1 month's notice to all parties holding credits on file, all remaining credits on record has since been deleted to close our books and no services or packages are transferable or refundable.
what happens if i overstep my MASSEUSE BOUNDARIES?
We reserve the right to terminate your session and ask you to leave our facility at ANY point should you display disrespectful or threatening behavior and full payment will still be due.
AM I ALLOWED TO CHANGE MY TREATMENT ONCE IT HAS BEEN BOOKED and i arrive at your facility?
You are more than welcome to upgrade your service once you have booked and arrived but downgrades will unfortunately not be accommodated.
can i request a time slot outside of normal trading hours?
Unfortunately we only accommodate services within our advertised operating hours.
Am i allowed to bring my lady a gift?
Gifts are always a lovely gesture and we are sure our ladies would love it. Thank you.